marcydalton3-gma
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Topics:
- TurboTax Online
posted
January 4, 20221:40 PM
last updatedJanuary 04, 20221:40 PM
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12 Replies
SteamTrain
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It’s deductible App not updating to 2022, suggestions?
There is a tab at the top of the screen after login at ItsDeductible, that selects 2022.
BUT
at least acouple days ago, the "Items" donation selection was not working properly.
....so, since 2022 has juststarted, wait a few weeks and try again at the end of the month.
___________________________________________
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
January 4, 20222:12 PM
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marcydalton3-gma
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It’s deductible App not updating to 2022, suggestions?
App not updated for 2022 as of 1/7/22. Does year end come as surprise?
January 7, 20227:46 AM
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SteamTrain
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It’s deductible App not updating to 2022, suggestions?
Who knows.....but if you really want to push the issue, call Customer Support and complain....none of us in here has a direct line to those folks who should be enabling the needed ItsDeductible software updates. Perhaps they can light a fire under the responsible software team:
What is the TurboTax phone number? (intuit.com)
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
January 7, 20228:11 AM
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Doingit
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It’s deductible App not updating to 2022, suggestions?
Glad to see I am not the only one with this problem...
I will call today when they open up.
January 9, 20224:31 AM
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tjandjinx2
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It’s deductible App not updating to 2022, suggestions?
What phone number are you using to urge them to update It's Deductible for 2022. I'd like to weigh in on that update. Thanks!
January 10, 20221:54 PM
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paxton181
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It’s deductible App not updating to 2022, suggestions?
I'm having the same problem and now we are halfway through the month. It's absolutely impossible to reach a human with their awful customer service. Any other ideas on how we get action with this company that doesn't like to hear from their customers?
January 16, 202210:58 AM
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tjandjinx2
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It’s deductible App not updating to 2022, suggestions?
I agree. It is infuriating. No way to talk to a real person, and the update is late and getting later.
January 16, 202212:07 PM
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BrandiLO1
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It’s deductible App not updating to 2022, suggestions?
Our engineers are updating Its Deductible. Continue to check back,as we expect the updates to be completed this week.
January 17, 20227:21 AM
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Sonnig_tag
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It’s deductible App not updating to 2022, suggestions?
Ok so the week is almost over. I’m pulling together a second donation since 1/1/22 and still nothing but promises for an update. Why is this so elusive?
January 22, 202210:51 AM
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wtxbp
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It’s deductible App not updating to 2022, suggestions?
Thanks Brandi. I've been using TurboTax and ItsDeductible for years. As the high price tax software solution (TurboTax), I would expect ItsDeductible would be updated for the start of the year. I don't recall the timing for last year, but I'm already two donations in for this year and very much like to stay current. Appreciate if we can get a date when the program is updated. I've been checking back regularly and nothing yet. All the best!
January 22, 202210:59 AM
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HeatherPLO
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It’s deductible App not updating to 2022, suggestions?
Thank you for your patience. Our engineers are updating Its Deductible. Please continue to check back,as we expect the updates to be completed this week.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
January 22, 202211:02 AM
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lyndyn
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It’s deductible App not updating to 2022, suggestions?
Its January 25 and it still doesn't work. This is so frustrating!
January 25, 20229:28 AM
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